Privacy Policy

At Air There & Everywhere, we respect your privacy and only collect the information we need to quote, arrange, and manage your journey.

Who controls your information

Air There & Everywhere is the controller of the personal data you provide through this website for bookings, customer support, and day-to-day journey management.

Contact: 07521826895 • Base: Wirral, UK

What information we collect

Depending on the service you use, we may collect:

• Your name
• Your mobile number
• Pick-up and drop-off addresses
• Journey dates and times
• Flight number or ETA for airport transfers
• Passenger count and basic journey notes you choose to give us
• Customer account or portal information needed to help you view your bookings

Please do not send more personal information than is needed for your booking.

Why we use your information

• To provide a quote and manage your booking
• To contact you about your journey, timing, changes, or issues
• To monitor flights where this is relevant to an airport transfer
• To allocate or discuss your job with an assigned driver where needed
• To keep basic business, safety, fraud-prevention, and accounting records

Our main lawful basis is contract because we need this information to provide the transport service you ask for. Where we rely on another lawful basis, we will do so only where appropriate.

Who we share it with

We only share personal data where it is reasonably necessary to operate the service.

• Google for business storage, calendars, and booking administration
• WhatsApp / Meta where you contact us or choose to receive booking communications there
• Allocated or substitute drivers where they need your journey details to carry out the booking
• Professional advisers, insurers, payment providers, or authorities if required for legal, safety, insurance, or fraud-prevention reasons

We do not sell personal data and we do not share it for third-party advertising.

How long we keep it

We keep booking records only for as long as we reasonably need them for operational, customer-service, tax, legal, fraud-prevention, or insurance purposes. We then delete or minimise personal data when it is no longer needed.

Security

We use business systems and access controls designed to limit who can see booking information. No website or online service can promise absolute security, but we work to keep access restricted to the people who need it to run the service.

Cookies, analytics, and similar technology

At the moment, optional website analytics are disabled by default on this build. If this changes in future, we will update this notice and any user controls on the site where required.

Your rights

Depending on the circumstances, you have the right to:

• Ask for access to your personal data
• Ask us to correct inaccurate information
• Ask us to erase information we no longer need
• Ask us to restrict or object to certain processing
• Complain to the UK Information Commissioner’s Office (ICO)

Contact us about your data

For privacy or data requests, contact Air There & Everywhere on 07521826895. Please include enough detail for us to identify your booking safely.